Answers the phone when you can't.
A natural voice answers your hotel's calls at any hour, with your property's information. It takes the caller's details, schedules what's needed and hands off to the front desk when the call calls for it.
Incoming call
Dashy voice agent
Hi, what time is check-in? Do you have parking?
Hi, thanks for calling. Check-in is from 2 p.m. and yes, parking is free for guests. Anything else I can help with?
I'd like to book for the long weekend.
Happy to help. I'll put you through to the front desk to confirm availability; if they can't pick up, I'll take your details and they'll call you back today.
A front desk that never lets the phone ring out
Calls around the clock
It answers after hours, at night and on weekends, with no waiting.
Answers with your information
Hours, location, services and policies, from your hotel's knowledge base.
Takes details and schedules
It records name, phone number and reason, and schedules a callback for your team.
Hands off to the front desk
When the call needs it, it transfers to a person on your team.
Makes calls too
It places outbound calls, for example to confirm an arrival.
Every call logged
History and transcript of each conversation, so nothing gets lost.
No question left unanswered, on the channel the guest prefers
The phone agent answers, informs and hands off; WhatsApp quotes, books and collects with the payment link. Between the two agents, your hotel responds at any hour and your team gets inquiries ready to close.
- You set the greeting, the tone and what goes to the front desk
- We set up the agent with you, using your hotel's information
- Works alongside the WhatsApp agent or on its own
From the phone to your team
- Picks up on the first ring
- Answers with your hotel's information
- Takes the caller's details
- Hands off to the front desk or schedules a callback
Voice agent frequently asked questions
Which number does it answer on?
A number we set up for your hotel; you can forward to it the calls the front desk can't get to.
Does it sound like a robot?
No: it uses a natural voice, flows like a real conversation and answers in seconds.
What happens with calls it can't resolve?
It hands them to a person on your team or takes the details so the front desk can call back.
Explore the rest of Dashy
Each module works on its own and does more connected to the rest.
- PMS
Your whole hotel on one screen
Learn more - Booking engine
Your website sells on its own, commission-free
Learn more - Channel Manager
Booking, Expedia and more, always in sync
Learn more - Staff app
Your hotel in your team's pocket
Learn more - WhatsApp agent
A receptionist that books and collects on WhatsApp
Learn more - Payments
Get paid online and stop chasing payments
Learn more - Marketplace
More channels to sell your nights
Learn more - AI visibility
Your hotel, visible in ChatGPT, Gemini and Claude
Learn more
Never miss a call again.
Book a demo and hear the agent answering as your hotel's front desk.