A receptionist that books and collects on WhatsApp.
It works around the clock: shows availability with photos, builds the reservation and sends the payment link. The reservation is saved in Dashy and your team only steps in when needed.
Your inn's front desk
Dashy WhatsApp agent
Hi, do you have room for 3 people from December 20 to 22?
Hi! Yes, we have availability. I can offer the whole apartment: 2 bedrooms, up to 4 guests, USD 100 per night, room only. Sending you the photos.
Love it, I'd like to book it.
Great. I just need your name, ID number and email, and I'll send you the link to pay and confirm.
From the first question to a paid reservation
- Step 01
The guest types or sends a voice note
The agent understands text and voice notes, and replies in the guest's language.
- Step 02
Sees rooms with photos and prices
It checks real availability in Dashy and sends cards with a photo, capacity and nightly rate.
- Step 03
Builds the booking in conversation
It understands requests like “a double with breakfast and a family room” and asks for what's missing.
- Step 04
Gets the payment link
The guest pays on the booking engine and the reservation is confirmed in your PMS.
Much more than an FAQ bot
Real availability
It doesn't make things up: it checks Dashy on the spot and only offers what's free.
Answers about your hotel
Location, hours, policies and facilities, based on the information you provide.
Offers extras
It suggests transfers, tours or breakfasts and raises the value of each booking.
Voice notes and languages
It transcribes audio and replies in the guest's language, ideal for foreign travelers.
Hands the chat to your team
When a person is needed, it alerts the hotel by email and on the dashboard, without losing the conversation.
Reservations saved automatically
Each booking lands in Dashy with the guest's details, as if the front desk had entered it.
Questions at 11 p.m. no longer go unanswered
Many inquiries come in at night and on weekends, when nobody is around. The agent replies in seconds, quotes with your real rates and closes the booking with the payment link, so the next morning you only need to get the room ready.
- Handles several conversations at once
- Quotes with the meal plan you set as default in Dashy
- We fine-tune its tone and what it shares with you
What it does while you sleep
- Answers availability and price questions
- Sends room photos
- Collects the guest's details
- Sends the payment link
- Saves the reservation in Dashy
WhatsApp agent frequently asked questions
Which number does it use?
A WhatsApp Business number we set up with you during onboarding.
What if the guest asks something the agent doesn't know?
It hands the conversation to your team: the hotel gets an alert and picks up the chat where it left off.
How does it collect payment?
It sends a link to the booking engine, where the guest pays with MercadoPago or Stripe. Once paid, the reservation is confirmed in Dashy.
Which language does it reply in?
The language the guest writes in.
Explore the rest of Dashy
Each module works on its own and does more connected to the rest.
- PMS
Your whole hotel on one screen
Learn more - Booking engine
Your website sells on its own, commission-free
Learn more - Channel Manager
Booking, Expedia and more, always in sync
Learn more - Staff app
Your hotel in your team's pocket
Learn more - Voice agent
Answers the phone when you can't
Learn more - Payments
Get paid online and stop chasing payments
Learn more - Marketplace
More channels to sell your nights
Learn more - AI visibility
Your hotel, visible in ChatGPT, Gemini and Claude
Learn more
Put your WhatsApp to work selling.
Book a demo and try the agent with your hotel's rooms.